Many of our service products allow an individual and flexible configuration to increase machine availability and to reduce malfunctions.
Let our competent service technicians advise you, on site or via telephone.
We would like to present a few of our recommended service packages to you here:
...ensures reliable operation and reduces external service costs. .
We can offer an individual and specific training for your KLH, Termotek or technotrans unit(s).
You can choose the training circumstances!
The training can take place on your site at the machine or at technotrans' training center.
If required, a system check can be easily performed online by way of the technotrans remote diagnostics system. Following a release by the client, these records can be read on site or via the Internet by means of the remote diagnostics system. The technotrans service department specialists identify all potential sources of errors and then provide recommendations for uninterrupted, smooth operation.
Machine availability is considerably increased – the remote diagnostics can be performed without interfering with the running operations. In case of a fault, the remote diagnostics system enables a quick and precise analysis of the status of the entire system.
For the fastest possible response, a technotrans specialist can access the system via the Internet and promptly solve the problem together with the on-site contact person. You are the one who decides when to set up a secure connection to the support team by switching on the router.
The remote diagnostics system is based on a mobile phone or network connection that is set up via a secure VPN connection (end-to-end). The system uses the SSL/TLS protocol. This connection of the units can be either permanent or set up as required. The connection via a mobile router causes running costs on an ongoing basis. A network router only requires a connection to the Internet.
Your technotrans emergency refrigeration unit compensates the outage. These units are versatile and can be connected quickly - for any refrigeration unit.
We will arrange everything else with you the next morning at the latest, and you can complete your order without difficulties.
Maintenance agreements are tailored individually to the requirements of your operation. You receive exactly the service you require. Thanks to fixed prices you have full cost control.
Your machines are always ideally configured and you can plan ahead.
In accordance wth the EU directives 842/ 2006 and 303/ 2008, you as user of refrigeration systems are obligated to regularly check these systems for leaks. Such tests may only be carried out by certified personnel.
Rely on certified technotrans specialists to carry out the tests.
Qualified experts from technotrans AG duly carry out the tests and documentation for you, at reasonable rates. In close consultation with you, our experts will arrange for further measures if necessary, or remedy the leak on site.
Also receive the annual logbook!