Services News 2010
January 20, 2010Giving competence a face
They are the specialists during the installation of new machines and systems, they offer competent help on the hotline when production is interrupted and they are in particular demand when a machine stops: the service technicians of the printing press manufacturers and the ancillary industry. The experts of both sectors work in close cooperation to achieve the seamless transition of their interdependent areas of expertise.
December 17, 2009VPN Tunnel through the Atlantic - Periphery in New York newspaper printing press reactivated via remote maintenance
A failure in the control unit of their dampening solution circulator disrupted the process stability of the New York "Daily News". Rapid deployment of a KBA technician led to the short-term replacement of the component. It "only" needed to be reconfigured.